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Knowledge Management and Business Process Integration Learning

Telcos Opportunity of Business

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Today telcos response the new era dealing with business.  We know about SWOT analysis and dynamic strategy to design future enterprise roadmap.  This strategic tools divide environment in two part.  First part is internally consist of strengths (S) should be maximized advantages and weaknesses (W) that should be minimized.  Second is externally consist of the opportunities (O) that should be exploited and threats (T) that should be neutralized. It forms minimum four strategy in quadrant with x axis (S-W)  and y axis (O-T).  Enterprise will migrate in on conditions to next conditions by changing balanced scorecard  dimensions (finance, customer, internal business process and learning & growth).   It must be combined with dynamic strategy that generate more than one strategy prioritized by environment variable conditions. in eTOM there is Enterprise Strategy in Enterprise Management boxes that inspire Strategy and Commit what should do in future like infrastructure and product life cycle as the result of marketing research from big data customer and social media.  The key are marketing research and product development and retirement to assess customer need and want faster than before.  Lost opportunities of services and products should evaluated periodically faster than before too and this situation will change in dynamic situation with high agility and change internal business.

One thing is opportunity of business.  In future telcos have to move from internet and digital provider to the player of online business, Internet of Things (IoT), Big Data and Data Meaning for example, with any digital resources.  Online business transaction increase rapidly today with decrease human resources and online technology (cloud and virtualization)  and business process with decreasing time cycle.  Digital player touch directly his costumer borderlessly.   This opportunities or threats should be exploited and neutralized by managing by time dimension to migrate current resources more efficient and effective than before.  However telcos have a big problem in this migration without standard and limited time to do the business.  Reading trend and business environment dealing with efficiency cost to generate new revenue and profit is one consideration.  We have to increase our sensitivity of business to choose proper decision to win the business.  This writing will illustrate big opportunity of telcos as digital player have to be grabbed as soon as possible by decision maker.

Picture : pixabay

The Internet of Things (IoT) is is the network of physical devices, vehicles, home appliances and other items embedded with electronics, software, sensors, actuators, and connectivity which enables these objects to connect and exchange data.  Each thing is uniquely identifiable through its embedded computing system but is able to inter-operate within the existing Internet infrastructure.  Big data is data sets that are so voluminous and complex that traditional data-processing application software are inadequate to deal with them (Wiki).  The difference of IoT and other online transaction is real things called Things connected with internet.  Such of online doctor (Internet of Medical Things) who analize patient through gadget and internet and advanced body sensor without coming to patient’s home.

Telcos can increase role of  this game by entering the business of IoT, Big Data and Online Business Transactions.  This three business decrease business process significantly through internet technology and role the biggest value of business.   Telcos can push themselves more effective and efficient in network and business management to create new value of telecommunication and internet infrastructure.  Time is limited resources and our most important things that should be managed to create value. Telcos and internet are near to grab the above business (IoT and Big Data).  Cloud business such of an umbrella to facilitate internet computing of this business to customer.  Of course Network Management and IT Service Management (ITSM) should be performed to provide customer with good Service Level Assurance (SLA).  There is no issues about infrastructure of internet means that all resources and services can be managed effectively with international standard and integration with supplier/partner to run the business.


Links :

  1. IoT, Big Data Mean Big Opportunities for Telcos
  2. Telcos : The untapped promise of big data
  3. Eleven interesting Big Data case studies in Telecom
  4. Reshaping Telecoms: Rise of OTT, IoT and Big Data
  5. Big Data and Internet of Things (IoT)
  6. Ten Important Trend in Startup Internet Business
  7. IoT for insight from connected device IBM Clouds

Written by astimen

April 14, 2018 at 8:01 pm

Posted in Uncategorized

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