Astimen's Blog of KM Telecom

Knowledge Management and Business Process Integration Learning

eTOM and Human Capital in Third Generation KM

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Human capital improvement processes is one strategic issue among other learning and growth perspectives such of information capital and organization capital. A lot of HR Management’s process has been implemented to increase organizational capacity to grab market and maintain business continuity. However it is still difficult to convert this initiative into real organizational business value such revenue and profit. There are additional dimension to make strong relationship between business strategy and knowledge strategy dealing with social capital to view in another side to manage social network relationship role in organization, value chain and competitive advantages.

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eTOM has Human Resource Management and Knowledge Management processes in enterprise management process group that can be align with third generation KM based on social network value perspective to support other group processes such strategic and operation. This balance management can increase productivity and growth with value relationship of each stream competencies and skill that usually connected each other to provide problem solution, team work and learning to win the business. Dynamic competitive business environment need agile and high flexibility in value network between internal (employee and organizational system) and external (customer) dealing with strategy focus both business and corporate strategy. This complex learning and growth perspective alignment should support suitable internal process to deliver valuable service to the customer with triple crown vision and goals. Talent management can not solve all human capital issues dealing with business issues and should be integrated with social network role such of central, broker, boundary spanner and peripheral in proper business process configuration in each level for continuous learning analysis and speed decision. The dream winning team can not be viewed just in cultural dimension without real social network power behind the formal organizational structure and chart. These new essential dimensions dealing with network connectivity, knowledge and subject matter expert awareness, accessibility and energizing will create valuable breakthrough over leadership, communications, motivation and strategy focus issues.


Read Social Networks Role and view online learning module using free-ap2s …
Read How the Organic Design Organization cooperates with the Mechanistic …
Read Mechanistic vs. Organic Organizational Structure (Contingency Theory) …
Read Learning Through Knowledge Management by Pervaiz K Ahmed google book …
Read The fit between strategy and strategic human resource management by Andersen …
Read Social Network Analysis in HR Development; A New Methodology by Hatala pdf …
Read Social Networking and Human Resource Management by Peter Holland …
Read A Social Network Perspective on Industrial/Organizational Psychology by Brass …
Read The Future of Human Resources and Social Media by Lauby …
Read Talent management is not the same as human capital management in Taylor Blog …
Read Do HR Leaders understand social media? …
Read SAS® Human Capital Management …
Read Online Skills Metrics and HCM,Tools and Strategies Deliver Performance Results …
Read Human Capital KM Magister Degree University of Indonesia by Rudy Siahaan …
Read Business SNA of HCKM Magister University of Indonesia by Rudy Siahaan …

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Written by astimen

May 14, 2012 at 12:10 pm

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