Astimen's Blog of KM Telecom

Knowledge Management and Business Process Integration Learning

NGOSS and SECI integration

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SECI knowledge creation can be implemented in NGOSS’s framework with four element; eTOM process framework, SID Information Framework, TNA Integration Framework and TAM application Framework. NGOSS framework use OOAD (Object Oriented Analysis and Design) baseline with creating logically in design and implementing in real world from explicit knowledge to internalized tacit knowledge in resources of relational processes in eTOM. This combination can produce near the truth of strategy initiatives implementation as “down to earth” of smart people in team learning organization.  Transition application can be provide to create externalized and exercised eTOM decomposition with SID stream information flow horizontally combine with transaction information vertically as 4th and 5th real world processes.

NGOSS design lifecycleSECI

With this framework we understand that the bottle neck of implementation is creating knowledge in exercising shared context to simulate created SOPs from eTOM and SID to people in their real world with related other important element like information, tools (application and network). Employee can not execute SOPs in explicit paper because current process can not be stopped directly but need continuous improvement incrementally or gradually.

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