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Knowledge Management and Business Process Integration Learning

Knowledge Sharing Alignment

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Alignment: using the balanced scorecard to create corporate synergies By Robert S. Kaplan, David P. Norton

All Enterprises can benefit from knowledge sharing throughout the organization. Even highly diverse business units, having different targeted customers and diverse value propositions, still conduct many similar or
identical processes, such as payroll, monthly financial reporting, recruiting, annual employee performance reviews, purchasing, vendor selection and payment, shipping, receiving and scheduling.

Havard Breakthrough Result
By sharing information about common processes, the enterprise has more opportunity to identify a best practice that can be implemented quickly across all business units. This best-practice knowledge capture and sharing will occur sooner and at lower cost than if independent companies had to contract among themselves for periodic benchmarking studies. For knowledge sharing, the larger and more diverse the corporation, the greater the chance that a process innovation will occur that can be leveraged into benefits throughout the corporate business units.

KM Sharing Pdf …

Read Knowledge Sharing in Kaplan Norton Alignment Book …


Written by astimen

November 23, 2009 at 9:59 am

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