Astimen's Blog of KM Telecom

Knowledge Management and Business Process Integration Learning

Business process modeling through the knowledge management perspective

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Brane Kalpicˇ is based at IEDC – Bled School of Management, Bled, Slovenia. Peter Bernus is based at the School of CIT, Griffith University, Nathan, Queensland, Australia.

This article discusses the role of business process modeling (BPM), which has recently been receiving increasing attention from the business and research community, through the perspective of knowledge management, and raises the issues regarding the management of company specific knowledge. The authors believe that BPM is an important tool for KM that allows the transformation of informal knowledge into formal knowledge and facilitates its externalization (in the form of knowledge artifacts), sharing and subsequent internalization.
The article presents findings of the mapping process of the BPM concepts into the knowledge life-cycle model, proposed by Nonaka and Takeuchi (1995) and knowledge categories defined by different authors (Polanyi, 1958, 1966; Skyrme and Amidon, 1997; Beijerese, 1999). During mapping, the authors experienced a lack of explicit and widely accepted definitions of knowledge categories and knowledge processes in respect of all
knowledge features. The mapping process has also shown important differentiation between various categories of knowledge (identified in the BPM process) as a basis for a new knowledge categorization and definition of key knowledge processes, presented by the knowledge category model and the knowledge process model.

KM Business Modelling

Beside the definition of knowledge categories, the article discusses a theoretical framework which presents an account of how enterprise models capture and allow the sharing of the knowledge of business processes – whether they are possessed by individuals or groups of individuals in the company.

Learn pdf more …

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Written by astimen

November 2, 2009 at 3:51 am

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