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Knowledge Management and Business Process Integration Learning

Data Mining as a Technique for Knowledge Management in Business Process Redesign

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Olusegun Folorunso1 and Adewale O. Ogunde2 1Dept. of Mathematical Sciences, University of Agriculture, Abeokuta, Nigeria 2Computer Science Unit, Federal College of Freshwater Fisheries Technology, New Bussa, Nigeria

Business Process Redesign (BPR) is undertaken to achieve order-of-magnitude improvements over ‘old’ form of the organisation. Practitioners in the academia and business world have developed a number of methodologies to support this competitive restructuring that forms the current focus of concern, many of which have not been successful. This paper suggests the use of Data Mining (DM) as a technique to support the process of redesigning a business by extracting the much-needed knowledge hidden in large volumes of data maintained by the organization through the DM models.

knowledge process

Knowledge Managers in any organization need to integrate Information Systems Strategies with Business Strategies in order to attain their vision and mission .The dividend yield a victory over their competitors through connection and interaction with their environment. Therefore, performing surgery on management overhead does not need to be macheted in a dark room instead it requires transparency as suggested by Strassmann (1995). First, one must gain acceptance from those who know how to make the organization work well. Second, the organization must elicit their cooperation in telling them where the cutting will do the least damage. Third, employees must be willing to share with the organization insights about the removal of an existing business process that will improve customer service.

Written by astimen

November 1, 2009 at 5:10 pm

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